On the path to enhance the local disaster resilience Armenia, Moldova and the former Yugoslav Republic of Macedonia have been facing the similar challenges such as lack of coordination between participating actors, no feedback mechanism with local population and low level of awareness on how to behave in case disaster strikes and what to do due with changing climate both for institutions and citizens.
To address these challenges UNDP has developed the solution using participatory method with application of innovation approaches and utilization of modern IT technologies targeting the National Emergency Management Agencies from three participating countries and Local Public Authorities in Erevan (Armenia), Skopje (the FYR of Macedonia) and Ungheni (Moldova). The solution offers the comprehensive approach inclusive of decision makers through trainings, knowledge transfer and joined work and citizens through involvement in decision making, educating aiming at behavioral change.
The approach was implemented in several steps:
- Identification of relevant stakeholders and their needs;
- Bringing in the expertise, knowledge based on needs that were identified (as example Local Governmental Self Assessment Tool, developed by UNISDR, foresight methods, using IT tools in Disaster Risk Management: QR codes for evacuation, etc.)
- Developing the action plan based on the local needs identified and resources available, brining in other non-governmental and international players at the table;
- Developing IT tools, policy and normative documents and supporting their endorsement
- Working with public to ensure the ownership of the citizens on all stages of implementation (working groups, focus groups, interviews, challenges, etc.)
Each IT tool that was developed as a part of the initiative has been validated with the organizations that will administer it from one side and users from the other side.
Validation from the owner’s side was through joined work on design, functionality description, consultations for ToRs developed and monitoring the implementation of the activities.
Validation from the users’ side was done through consultation with the working group members, discussions organized with the potential users, surveys.
All these measures ensured that IT tools and documents were in line with the national and local requirements and priorities; user-check ensured the usability of the resources.
From the beginning of the initiative Armenia and the FYR of Macedonia were much more advanced in utilization of innovative approaches and application of IT tools in disaster and climate risk management. Lessons learned, approaches, technologies and even products developed (mobile application for example) have been made available to all participating countries. That served as the basis for developing country interventions and reduced the resources for the products development.
Regional knowledge transfer and cooperation with academia brought an added value to identification of tools and technologies available globally.
Involving beneficiaries and users in a participatory manner to further integrate in the modern technologies business processes that have been developed ensured the best use of resources, fast access to knowledge and technology available globally and introducing the needs of the local people by involving them into the decision making process.
Bringing into the process all stakeholders involved from the beginning and introducing identified measures and processes into the strategic development documents contributed to ensuring the sustainability of the interventions and provision of legal requirements for future resource allocations from budget resources.
In order to replicate the solution in other countries the following conditions should be met:
- Understanding by decision makers that disaster and climate risk management are closely linked with the development objectives;
- Having “agents of change” within the key players: those who can bring in new approaches of work with public and understanding new technologies;
- Willingness of those who has implemented this solutions to share data, documents and products;
- Political will and available resources to customize solution to country needs and push it forward.
The approach has delivered 9 IT solutions and contributed to the development of 13 documents in three countries that ensure the sustainability of project interventions as will be used after the project ends and enabled 1,560,000 (53% women, 47% men) – citizens from three cities involved in the piloting activities to benefit from the solution.
Partners: National Emergency Management Agencies from three participating countries and Local Public Authorities in Erevan (Armenia), Skopje (the FYR of Macedonia) and Ungheni (Moldova)
Budget: 500,000.00 USD